be99 aircraft Privacy Policy

Last Updated: January 2025

be99 aircraft places the highest importance on user privacy. This privacy policy ("Policy") provides a detailed description of the nature, purpose, and protection of information collected through the website and mobile application operated by be99 aircraft. This policy applies equally to all registered members, prospective users, and any person who accesses the platform under any circumstances.

Along with reading this policy, please also read our Terms and Conditions, as both documents together form the basis for managing your account and activities on be99 aircraft. It is necessary to be fully familiar with both documents before using any service.

be99 aircraft provides services only to users aged 21 or above. At the time of registration, the user confirms that they are at least 21 years old.

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be99 aircraft collects information about users through various processes. The information collected falls into two main types:

2.1 Information Provided Directly

Information that the user voluntarily provides during registration or while using the services:

• Full name and date of birth
• Mobile number and email address
• National ID card or passport details (for identity verification purposes)
• Financial transaction information (bKash, Nagad, Rocket, Upay or bank transfer)
• Messages and information provided when contacting the support centre

2.2 Automatically Collected Information

Information collected through automatic technology when accessing the platform:

• IP address and device identifier information
• Browser type and operating system details
• Date and time of login and logout
• Navigation patterns and activity logs on the platform
• Session information obtained through cookies and similar technologies

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be99 aircraft uses collected information only for defined and legitimate purposes. Information is not used for any purpose beyond those stated.

• Account Management: To handle registration, login, identity verification, and account security.
• Financial Transaction Processing: To complete deposits and withdrawals and to maintain financial records.
• Fraud and Scam Prevention: To detect unauthorised access to accounts and suspicious activity.
• Customer Support: To resolve user requests and improve the quality of support.
• Service Quality Improvement: To monitor and improve platform performance.
• Mandatory Legal Requirements: To comply with applicable laws and regulations.

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be99 aircraft does not under any circumstances sell or rent users' personal information for commercial purposes. However, specific information may be shared in the following limited situations:

4.1 Service Provider Partners

Only the necessary information is provided to third parties with whom operational agreements exist for payment processing, identity verification, and technology infrastructure management. These partners may use the information received only for the purposes specified in the agreement.

4.2 Legal Obligations

Information may be disclosed as required by a valid court or government authority order, a law enforcement agency request, or legal proceedings. In such cases, be99 aircraft will make every effort to inform the user, unless a legal obligation prohibits doing so.

4.3 Organisational Changes

In the event of a business merger, acquisition, or restructuring, user information may be transferred to the new operator. However, the new operator will be obligated to maintain a level of protection equivalent to this policy.

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be99 aircraft follows internationally recognised technology and practices to protect user information. Security measures include:

• SSL Encryption: All communications on the website and mobile application are secured by SSL encryption, which prevents unauthorised access by third parties.
• Secure Data Storage: Stored information is kept in encrypted databases, and regular security audits are conducted.
• Access Control: Only authorised staff are granted limited access to the information they need.
• Suspicious Activity Monitoring: Unusual account activity is monitored around the clock.

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be99 aircraft uses cookies and similar tracking technologies on its website. Cookies are small text files stored in the browser that help the site recognise the user on return visits.

6.1 Types and Purpose of Cookies

• Essential Cookies: Required for login sessions and core platform functionality.
• Performance Cookies: To monitor page load speed and user experience.
• Functional Cookies: To remember language and display preferences.

6.2 Cookie Controls

You can disable cookies from your browser settings. However, disabling essential cookies may prevent some platform features from working correctly.

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be99 aircraft retains user information only for as long as it is needed to fulfil the purpose for which it was collected, or as required by legal obligations.

• Active account information: for the full duration that the account remains active.
• Financial transaction records: for the period required to satisfy applicable legal obligations.
• After account closure: a defined retention period is maintained to resolve any potential legal claims.

At the end of the retention period, information is securely deleted or anonymised so that no individual can be identified from it.

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Every user of be99 aircraft has certain rights regarding their information:

8.1 Right to Know

You may find out what information be99 aircraft holds about you. You have the right to receive a summary of stored information through a written request.

8.2 Right to Correction

If there is an error in the information you have provided, you may request a correction. Many details can be updated directly from your account settings.

8.3 Right to Deletion

In certain circumstances, you may request that your information be deleted. However, if there are legal obligations or ongoing financial transactions, this request may not be able to be fulfilled in full.

8.4 Right to Object

You have the right to object to the processing of your information in specific ways. Such objections must be submitted in writing to the support team.

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be99 aircraft strictly follows a 21+ age policy. The platform is not for anyone under 21 years of age. Age is verified at the time of registration, and if a user is confirmed to be a minor, the account is closed immediately.

be99 aircraft does not knowingly collect any information from minors. If it becomes known that information from a minor has been collected by mistake, it is deleted without delay. For more details on responsible play, please read our Responsible Gaming section.

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be99 aircraft primarily serves users in Bangladesh. However, for service requirements, information may sometimes be processed on servers in other countries. In such cases, be99 aircraft ensures that the standard of data protection is equivalent to that described in this policy.

For cross-border transfers, applicable legal frameworks are followed and the necessary contractual safeguards are in place.

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be99 aircraft reserves the right to review and amend this privacy policy as needed. Registered users will be notified of significant changes by email or through a platform notification.

Continued use of the platform after any changes will be considered acceptance of the revised policy. It is recommended to visit this page regularly to stay informed of the latest policy.

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If you have any questions, comments, or complaints about this privacy policy, please contact the be99 aircraft support team. Our team provides service in Bengali and English, 24 hours a day, 7 days a week.

• Live Chat: Through the direct support chat on the platform
• Email: [email protected]

For detailed questions regarding data protection, please get in touch by email. To learn more about be99 aircraft, read the About Us page.